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Privacy Policy

Last Updated: November 21, 2025
Effective Date: November 21, 2025

TONER CARTRIDGE DEPOT LLC ("we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website www.tonercartridgedepot.com (our "Service") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information from and about users of our Website, including:

A. Personal Data

While using our Service, particularly when placing an order, registering an account, or signing up for newsletters, we may ask you to provide us with certain personally identifiable information ("Personal Data"), which may include:

  • Identifiers: Name, postal address, email address, telephone number, unique device identifier, and IP address.
  • Commercial Information: Products purchased, obtained, or considered, and other purchasing or consuming histories or tendencies.
  • Payment Information: Credit card numbers or other financial information (processed securely by our third-party payment processors).

B. Usage Data & Automatically Collected Info

We may automatically collect information on how the Service is accessed and used ("Usage Data"). This may include your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

C. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track the activity on our Service and store certain information.

  • Essential Cookies: Necessary for the website to function (e.g., shopping cart).
  • Analytics Cookies: Help us understand how visitors interact with the website (e.g., Google Analytics).
  • Marketing/Advertising Cookies: Used to track visitors across websites to display relevant ads (e.g., Google Ads, Remarketing).

2. How We Use Your Data

We use the collected data for various purposes:

  • To provide, operate, and maintain our Service (fulfillment of orders).
  • To notify you about changes to our Service or your order status.
  • To provide customer support.
  • To gather analysis so that we can improve our Service.
  • To monitor the usage of our Service and detect technical issues.
  • Marketing: To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased (unless you have opted not to receive such information).

3. SMS/MMS Mobile Messaging Marketing Program

We respect your privacy. We will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages.

IMPORTANT: WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect Our rights or property.

4. Disclosure of Data

We may disclose Personal Data that we collect or you provide as described in this privacy policy:

  • Service Providers: To contractors, service providers, and other third parties we use to support our business (e.g., shipping carriers like UPS/FedEx, payment processors like PayPal/Authorize.net, and email service providers).
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

5. Payment Processing

We do not store your full credit card details on our servers. Payment information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These processors adhere to the standards set by PCI-DSS.

6. Your Privacy Rights in the United States (State-Specific)

This section supplements the information contained in our Privacy Policy and applies solely to visitors, users, and others who reside in the United States, specifically complying with laws in California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), and Florida (FDBR).

A. Sales and Sharing of Personal Information

We do not sell your personal information for monetary consideration. However, under certain state laws (like California), the use of tracking pixels (such as Google Analytics or Google Ads) may be considered "sharing" or "selling" data for the purpose of targeted cross-context behavioral advertising.

B. Your Rights

Depending on your state of residence, you may have the following rights:

  • Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your Personal Data over the past 12 months.
  • Right to Delete: You have the right to request that we delete any of your Personal Data that we collected from you and retained, subject to certain exceptions (e.g., we must keep transaction data for tax purposes).
  • Right to Correct: You have the right to request correction of inaccurate personal data.
  • Right to Opt-Out: You have the right to opt-out of the "sale" or "sharing" of your personal information for targeted advertising.

To exercise these rights, please contact us at: support@tonercartridgedepot.com

C. "Do Not Track" Policy / Global Privacy Control

Some browsers have "Do Not Track" features. We respond to the Global Privacy Control (GPC) signal. If your browser sends a GPC signal, we will treat it as a request to opt-out of the sale/sharing of your data.

7. GDPR (For European Economic Area Residents)

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

  • We need to perform a contract with you (fulfill an order).
  • You have given us permission to do so.
  • The processing is in our legitimate interests and it is not overridden by your rights.

Residents of the EEA have certain data protection rights, including the right to access, update, or delete information, and the right to withdraw consent.

8. Data Retention

We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (e.g., keeping purchase history for tax and accounting laws), resolve disputes, and enforce our legal agreements.

9. Children's Privacy

Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: