Toner Cartridges, Maintenance Kits and Parts

2 Items
The Vivace 500 uses a single toner cartridge, XER 6R396. XER 6R396 yields 45000 pages.
CTC 6R396 prints 22500 pages, XER 6R396 prints 45000 pages. Choose XER 6R396 for high-volume printing (lower cost per page); CTC 6R396 costs less upfront for occasional use.
The XER 6R396 cartridge has an approximate yield of 45000 pages.
The "Supply Problem" notice on the Vivace 500 is typically a recognition fault, not a defective cartridge. Start by turning the printer off for 30 seconds. Reseat the cartridge, clean its chip contacts with a dry cloth, then power back on. If nothing changes, the fix is a fresh XER 6R396.