Note! In some cases free flash drive is shipped 2 weeks later in a separate package. Please allow some time for the flash drive to be delivered.

If it’s been over 2 weeks after your order delivery, please continue with filling in the form.

Note! To cancel you order on your own,

1. Login into your account
2. Click "Order History"
3. Click the number of the order you want to cancel
4. Click "Cancel Order" on the appeared page with the order summary.

If you want us to cancel your order, please continue with filling out the form.

Please get familiar with our Return Policy:

All returns are subject to the following:

• All products must be returned in original packaging
• The shipping fees are not refundable.
• Any item returned without a RMA number will be refused.
• All non-defective returns will be subject to 20% restocking fee and are non-returnable after 30 days.

Request for return resulting from Toner Cartridge Depot errors must be made within 30 days of receipt.

All defective returns will be inspected and toner cartridges will be weighed. Product that is found to be non-defective or used will not be credited.

Note! Returns in poor condition may be subject to a fee or denied credit.

If you want to…

• Recycle cartridges – go to Recycle Claim Form
• Sell cartridge – go to Sell Claim Form
• Donate cartridges – go to Donation Claim Form